Walton’s Antique and Estate Jewelry has been a key part of Franklin’s shopping scene since Melba Walton founded the store in 1974. Now in its third generation, the family-owned business continues to serve customers with dedication and excellence. This commitment has earned Walton’s the Boxwood Insurance Group’s Best in Business Award.
The award was created over three years ago by Blake Lambert and Patrick Baggett, who founded Boxwood Insurance Group. They wanted to recognize and support local businesses that provide exceptional service and contribute to the community.
“Blake and Patrick wanted to sponsor something that promotes strong, locally owned businesses that support the community,” said Derby Jones, publisher of the Williamson Herald. “That’s how the Best in Business Award came to be.”
Jones explained that Walton’s long history and success made it an easy choice for the award.
“Three generations, family-owned, and in business for 51 years—you are a mainstay on Main Street,” Jones told owner Julie Walton Garland. “Just standing in your store for a few minutes, I can see why people are drawn to what you do.”
Lambert, like many Walton’s customers, appreciates the store’s knowledgeable associates and their low-pressure sales approach.
“Julie, I’ve walked into your showroom many times, and I’m so grateful that you’re here,” Lambert said. “Buying jewelry can be intimidating because of cost or lack of knowledge, but you make it easy.”
Garland expressed gratitude for the recognition, emphasizing Walton’s dedication to the community.
“Being part of the community is the most important thing to us,” she said. “We love jewelry and sharing the history of our pieces, but what matters most is being here for our clients during their memorable life moments.”
Many previous Best in Business winners have been family-owned, but Lambert and Baggett recognize how remarkable it is for Walton’s to have reached its third generation. Garland credits the business’s longevity to its ability to honor its foundation while adapting to modern times.
“One of the biggest challenges for generational businesses is understanding why the first generation was successful and keeping that alive while also evolving with the times,” Garland explained. “If my grandmother were here today, she would be amazed to see us selling online, using Instagram, and creating video content. But at the same time, we still incorporate the principles she built into our business today.”
Despite the changes in how Walton’s operates, its dedication to quality service and community involvement has remained the same since its early days as a flea market stall.
“I’m sure you have made your dad and grandmother extremely proud,” Lambert told Garland.
With a strong foundation and a commitment to growth, Walton’s Antique and Estate Jewelry continues to thrive as a beloved family business in Franklin.
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